GDPR 

GDPR 

Welcome to CasarioLiving's online store (hereinafter referred to as "we"). This GDPR Policy outlines how we handle and protect user information in accordance with the principles of the GDPR when users access the website, browse products, or engage in online shopping.

We are committed to processing user information in a transparent, fair, and secure manner, ensuring that users can understand and control how their information is used.

1. Information Processing Principles

When processing user information, we adhere to the following key principles:

• Lawfulness, Fairness, and Transparency: We process information only for clearly defined purposes and on a lawful basis.

• Purpose Limitation: Information is used solely for necessary purposes such as order processing, customer service, and website operation.

• Data Minimization: We only collect the minimum amount of information needed to provide the service.

• Accuracy: We strive to keep information accurate and up to date.

• Security: We implement reasonable measures to protect information from unauthorized access or use.

2. Information We Collect

During the process of using our website services, we may collect information related to orders and services, including but not limited to:

• Order information

• Contact information

• Shipping information

• Account access information

• Website usage records

This information is used solely to support the online shopping process and website functionality.

3. Purpose of Using Information

The collected information is primarily used for the following purposes:

• Processing orders and completing product deliveries

• Providing customer service and order-related communication

• Ensuring the proper functioning of the website

• Enhancing the website user experience

• Maintaining website security and identifying abnormal activities

We do not sell or rent user information.

4. Data Security Measures

We use various technical and management measures to protect user information, such as:

• Access control

• Data encryption during transmission

• System security monitoring

• Regular security audits

These measures are designed to reduce the risk of unauthorized access, alteration, or disclosure of information.

5. User Rights

Under the GDPR, users have several rights regarding their information, including:

• Right to Access: Users have the right to know if their information is being processed.

• Right to Rectification: Users can request updates or modifications to inaccurate information.

• Right to Erasure: Users can request the deletion of their information under certain conditions.

• Right to Restrict Processing: Users may request to limit how their information is processed under specific circumstances.

• Right to Withdraw Consent: Users can withdraw their consent for information processing at any time.

Users can submit relevant requests by contacting customer service.

6. Data Retention Period

User information is retained only for as long as necessary to fulfill the purposes of service provision.
When information is no longer needed for order processing, service support, or required records, we will take appropriate measures to delete or anonymize it.

7. Policy Updates

We may update this GDPR Policy in response to changes in website services or information protection practices.
Any updates will be posted on the website and will take effect immediately.

We recommend users regularly review this page for the latest information on data protection practices.

8. Contact Us

If you have any questions about this GDPR Policy or our information processing practices, please contact us via the following methods:

Contact Address:
1004 4th Ave, Parkersburg, WV, 26101, US

Customer Service Phone:
+1 (681) 710-7040

Customer Service Email:
worldcare@casarioliving.com

Online Service Hours:
Monday to Friday, 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM (US Eastern Time, GMT+8)