Additional Legal Disclaimer
Additional Legal Disclaimer
This Additional Legal Disclaimer applies to CasarioLiving's online store (hereinafter referred to as "we") and explains the website's operations, user rights, and related service rules. By accessing the website or engaging in shopping activities, users acknowledge that they have read and understood the following content.
1. Business Transparency
We are committed to maintaining transparency and openness in the information presented on our website. The product information, order process, shipping instructions, and related service rules displayed on the website are clearly provided to help users fully understand the products and services before making a purchase.
If there are any adjustments to product information, prices, or stock availability, we will update the relevant pages of the website.
2. Business Nature and Shipping Status
We provide a product browsing and purchasing service through our online store. All orders are completed online, including order submission, payment, order processing, and shipping arrangements.
Once payment is completed, the order will enter the processing phase and will be shipped according to the relevant shipping arrangements.
3. Customs and Tax Compliance (VAT + DDP)
The order price includes relevant tax arrangements.
Where applicable, the product price includes Value Added Tax (VAT) and DDP (Delivered Duty Paid) shipping fees to ensure that the order complies with relevant tax requirements during the shipping process.
4. Cancellation and Refund Rights (30-Day No-Reason Return/Exchange Service)
Users may apply for a return or exchange within 30 days of receiving the product.
Return/exchange requests must meet the relevant return conditions and be submitted according to the return/exchange process. Once approved, return processing or refunds will be arranged based on the order situation.
5. Payment and Data Security
When users complete the payment for an order on the website, the payment information will be processed securely.
We do not store users' full payment card information and take reasonable technical measures to protect the security of data during the transaction process.
6. Warranty and Services
We are committed to providing a stable online shopping experience and ensuring that the order processing is clear and transparent.
If users encounter issues during the shopping process, they can contact us at any time for support. We will make reasonable efforts to assist and resolve any related issues.
7. Complaints and Contact
If users have questions or feedback regarding orders, products, or services, they can contact us through the following methods:
Contact Address:
1004 4th Ave, Parkersburg, WV, 26101, US
Customer Service Phone:
+1 (681) 710-7040
Customer Service Email:
worldcare@casarioliving.com
Online Service Hours:
Monday to Friday, 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM (US Eastern Time, GMT+8)
8. Dispute Resolution
If a dispute arises during the use of website services, both parties should first attempt to resolve it through communication.
We comply with US law, including the GDPR. We reserve the right to update this policy and will notify you of any relevant changes.