Privacy Policy

Welcome to the online store of CasarioLiving (hereinafter referred to as “we,” “us,” or “our”). We value the security of your information when you use our website services and are committed to explaining in a transparent manner how information is collected, used, and protected. This Privacy Policy describes how information is handled when you access or use our website services.

1. Scope of This Policy

This Privacy Policy applies to the processing of information generated when you access and use our website, including but not limited to the following situations:

• Browsing website pages or product information

• Creating an account or placing an order

• Communicating with customer service

• Using the functions and services provided on the website

By accessing or using our website services, you acknowledge that you understand the information processing practices described in this Privacy Policy.

2. Information Collection Technologies (Cookies)

During the operation of our website, we may use cookies or similar technologies to record certain access information in order to ensure the website functions properly and to improve the user experience.

Information that cookies may collect includes:

• Device and browser type

• Website access time

• Page browsing history

• Login status information

Cookies are mainly used for the following purposes:

• Maintaining basic website functions

• Improving page loading efficiency

• Recording user browsing preferences

• Enhancing the overall browsing experience

Users can manage or delete cookies through their browser settings. However, disabling cookies may affect certain website functions.

3. Use and Sharing of Information

The information we collect is used solely for providing website services and ensuring the smooth completion of the order process, including:

• Processing orders and arranging deliveries

• Customer service and handling inquiries

• Website operation, maintenance, and experience optimization

• Preventing abnormal access or fraudulent activities

When necessary, in order to complete order delivery or related services, we may share required information with relevant service providers, but only to the extent necessary to complete the service.

4. Data Storage and Cookie Management

We store necessary information in a secure environment in order to support order processing, customer service, and website operation management.

Regarding the use of cookies:

• The website may enable cookies when users visit the site

• Cookies help record browsing preferences and improve website performance

• Cookies are enabled with user awareness

• Users can manage cookies through browser settings, including allowing, restricting, or deleting cookies

5. User Rights

You have the following rights regarding your personal information:

• Right of Access – You may request information about the data we store about you.

• Right of Correction – You may update or correct inaccurate information.

• Right of Deletion – You may request the deletion of information under appropriate circumstances.

• Right to Restrict Processing – You may request limitations on how certain information is used.

• Right to Withdraw Consent – You may withdraw consent for previously authorized data processing at any time.

If you wish to exercise any of these rights, you may submit a request using the contact information provided below.

6. Legal Basis for Data Processing (GDPR)

When processing user information, we rely on the following legal bases under the General Data Protection Regulation (GDPR):

1. Performance of a Contract
Used to process orders and provide the services you have purchased.

2. Consent
Used for newsletter subscriptions and marketing communications.

3. Legal Obligations
Used for maintaining necessary records for taxation, accounting, and regulatory compliance.

4. Legitimate Interests
Used to improve user experience, maintain website operations, and prevent fraudulent activities.

Contact Information

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us through the following methods:

Address:
1004 4TH AVE, PARKERSBURG, WV 26101, United States

Customer Service Phone:
+1 (681) 710-7040

Customer Service Email:
worldcare@casarioliving.com

Customer Service Hours:
Monday – Friday
9:00–12:30 and 14:00–18:00 (GMT+8)